| About Us Napier of London LLC aims to provide key products from the Napier of London range directly to consumers in the USA via this website and to supply dealer enquiries. Some Napier of London products may not be available in every country.We welcome your suggestions or comments, please email us at sales@napierusa.com. Use is limited to customers residing in the USA only, for customers in other countries or to view our entire range of products please see www.napieruk.com or email us at sales@napierusa.com or sales@napieruk.com. This entire site is copyright Napier of London LLC, images and copy on this site are the sole intellectual property of Napier Ltd, Napier of London LLC. Unauthorsied use of images or data is strictly prohibited. "Napier" is a registerd trademark and may not be reproduced without express written permission of Napier Limited UK. (c) Napier of London 2007 U.K Customer service Contact Information If you are in the U.K please visit www.napieruk.com or use the contact details below. Tel: 01235 812993 Fax: 01235811785 Email: sale@napieruk.com Email: paul.napieruk@btconnect.com Mail address: 3 Moorbrook, Southmead park, Didcot, Oxfordshire, OX11 7HP |
| Making A Purchase is simple and secure, just browse our catalog items and place them into your shopping cart. Payments are processed by PayPal, if you dont have a PayPal account you can still make a payment using your Credit or Debit card. |
| Shipping And Handling Orders are shipped usually by UPS or US Mail, Ground to USA destinations only, a standard charge is made of $10.00 per order up to 20lbs. For large orders or for special delivery, such as next day air, we will agree the charges with you in advance of shipping by email or telephone. |
| Delivery Schedule We aim to dispatch your order as stated within 24 / 48 hours of receipt of your order, normally by UPS ground, your goods will normally arrive in 3 to 7 working days but may be longer to certain locations. We can provide tracking information on request, if your order does not arrive within this schedule please contact us. |
| Back Orders If your chosen item is not available for immediate shipment you will be notified and you will have the option of a full refund. |
| Tax Charges Napier of London LLC trades from Fairfield, VA. Sales tax will be charged where applicable. |
| Credit Card Security PayPal process all payments from our web site. We do not have access to card details. |
| Guarantee All Napier of London products are supplied with a 12-month guarantee of materials and craftsmanship or more where stated on certain products. |
| Reaching Us If you need to contact us please email sales@napierusa.com or call us on EST 1-540-348-6770 Fax 1-540-348-6214 or write to us at Napier of London LLC, 1455 Brownsburg Turnpike, Fairfield, VA 24435-2838 |
| Privacy Policy Napier of London LLC will not disclose your details to any third party, we do not store credit card details nor do we share customer details with any 3rd parties, your privacy is important to us and we respect your rights, you will not be contacted or canvassed by Napier without your permission, we may need to contact you in connection with your order and therefore certain information will be required at time of placing an order to enable us to fulfil your requirements. |
| Returns Policy We want you to be happy with your purchase, any item bought from us that is received damaged or is faulty in manufacture may be returned to us for a refund or replacement, simply contact us for return shipping or collection instructions. Goods that suffer from no defect may be returned for full refund of the purchase price excluding original shipping charges, provided that the item is returned within 14 days, unused and in original packing at the cost of the sender. |
2012 Napier of London LLC